Senior Public Affairs Manager (2975)
- Salary:£60,000 - £67,000 depending on experience
- Location:Monument Place
- Contract Type:Permanent
- Closing Date:20 June 2025
Looking for your next career move within Public Affairs, look no further GTR has a fantastic opportunity for a Senior Public Affairs Manager based near London Bridge.
Within the role you will develop, and proactively manage positive relationships with external stakeholders such as members of Parliament and business, to enable the delivery of GTR's Business Plan and National Rail Contract and enhance GTR's brand reputation as a business that cares about the communities it operates within, and listens to and acts on feedback. This will be achieved through developing an annual public affairs plan that identifies opportunities to engage with stakeholders, for example through charitable events, events that highlight community partnerships, supporting employability initiatives and engagement through timetable changes. Stakeholders should feel they are involved and understand GTR's priorities via a structured series of events, webinars, meetings and email contact. The role complements and will work collaboratively with other members of the PACP team to ensure that there is a consistent and co-ordinated approach to stakeholder engagement whether via the operational, community engagement or parliamentary engagement route. The role also provides advice, support and guidance to other members of the team, as required.
Some of your day to day duties will include:-
- Ensuring the delivery of any relevant Public Affairs & Community Partnerships related Annual Business Plan commitments.
- Producing a Public Affairs engagement plan to manage the relationship between MP's. Councillors, Rail User Groups and other related stakeholders and GTR, ensuring a planned programme of information sharing of the company's plans and aspirations is fed to stakeholders and that we gain their views to help influence and guide GTR's policy decisions.
- Secure stakeholder support and advocates for GTR initiatives and developments amongst MP's, Rail User Groups, Local Authority, Businesses, schools and by working with the marketing team, Destination Marketing Organisations.
- Produce high-quality stakeholder communications for senior/important stakeholders as identified by the team by their reach, relevance and level of influence including regular newsletters.
- Translating complex information into easily understandable communications.
- Input into the delivery of an Annual Stakeholder Survey and ensure that its insights are acted upon and communicated to relevant internal and external stakeholders.
- Oversee a programme of creative and imaginative stakeholder forums and events to meet GTR's commitments and help to grow the business.
- Produce concise and useful briefings for senior managers as required for meetings and events.
Why GTR?
At GTR, we're passionate about more than just keeping trains running. We're here to connect people, enhance experiences, and serve communities.
Apply today and be part of a journey that truly matters.
Benefits

Pension

Staff Travel

Childcare Vouchers

Extra Holidays

Discount Scheme

Long Service Awards

Employee Assistance Programme

The Transport Benevolent Fund

In-House Occupational Health Department

Cycle to Work Scheme
Testimonials
What our staff say
“I work as part of the Fleet Infrastructure team, which means ensuring our 18 Engineering locations operate safely and efficiently. We oversee all building and track maintenance works as well as various minor and major projects across the network.”
Hannah Richards
Fleet Infrastructure Administrator
“I started in a small ticket office back in 1996 and have continued to work my way up ever since. A previous manager told me about a job he’d seen advertised for a trainer. ’d never considered a job in HR or mentoring before then, but he said I’d be perfect for it and I haven’t looked back since!”
Zoey Hudson
Head of Talent, Diversity and Inclusion
“Since April, I’ve helped to support our Kickstart Scheme. It’s been a really rewarding process to be part of because I know first-hand how tough it can be to find work once you’re out of it.”
Jack Gow
Mobile Station Manager
“I love the freedom that comes with being a train driver. Obviously, there are rules and regulations to follow as well as duties and commitments to carry out, but in a way, you’re sort of your own boss, which is nice.”
Ashley John
Train Driver
“I left school as soon as I could, which was just after finishing my GCSEs.After a couple of office and retail jobs, I started my railway career in 2013 when I was 19 years old. Over six or so years, I worked in various roles and covered pretty much every station between Stevenage and Finsbury Park. It was a slightly quieter day when I saw the job advert for a trainee driver. I applied on a whim and things progressed from there!”
Beau Hawkins
Train Driver
“I’m a Thameslink passenger host and team leader based at Luton station and I’m currently doing a Level 3 Supervisor apprenticeship so that I can improve my skills even further. I was hesitant to do the apprenticeship at first because of my age – I left school over 60 years ago without any qualifications! It’s been hard to get back into the routine of learning again.”
Bob Bryce
Passenger Host Team Leader
“It was my brother’s suggestion to join the railway. He was already working in the industry and knew I had some university bills to pay off so told me to give it a go, get out of debt and see what I wanted to do next. After a while, it just felt like actually – this is exactly where I’m meant to be. I’m part of a great team and the on-board department as a whole are brilliant to work with. I feel at home here.”
Tonderai Matizha-Johnson
Area Operations Manager
“When I saw that GTR was advertising places for its apprenticeship scheme I looked into it straight away because I thought it was a great opportunity to learn whilst getting real life experience in a 9-5 job. I applied for a level three business administration apprenticeship and was thrilled to find out I had a place on the course! I was so excited that I didn’t even mind it was based 250 miles away from where I lived.”
Harriet Dee
Team Administrator
“Working for GTR is very rewarding and fulfilling. You really feel like you're making a difference to customers, no matter what role you're in as at the end of the day they're the heart of our business. I’ve had lots of opportunities to explore other aspects of the business including supporting our station staff and gaining my Train Dispatch Licence which has been enriching for my experience here.”
Maggie Luckhurst
Platform / Train Dispatch
“If you’ve always had an interest in rail, or maybe you’re just curious to find out what working in the railway might look like, GTR is the operator to go for. Not many companies do an official work experience program and this unique opportunity will give you a good grounding with varied activities to help you find the best place in the railway for you. It certainly did it for me.”
Nathaniel Owen
Station Manager