Employee Communication and Engagement Business Partner (3121)
- Salary:49,000 - 60,000
- Location:Monument Place
- Contract Type:Permanent
- Closing Date:5 September 2025
Currently looking to recruit an Employee Communications and Engagement Partner based at Monument Place, London Bridge
The Communications and Engagement Business Partner will be the first point of contact for local leaders, acting as the public branch of the employee communications and engagement team.
You'll offer first class counsel to senior leaders, and make sure communication plans and engaging approaches are in place for major projects and change initiatives in an ever-changing industry that attracts much attention. Your primary client area will be the safety, health and wellbeing teams, as well as other leaders based at GTR's HQ that have a story to tell.
You'll provide advice on reputation management and how to land messages with authenticity and credibility, coaching leaders to do so. You'll also ensure colleagues are given the opportunity to have their say in the business and have a clear line of sight of the part they play.
You'll be able to turn your hand to a range of work, strategic and tactical - from writing articles showcasing great work in saving lives, supporting and organising ‘live saver' recognition events to crafting the script for management calls on the importance of suicide prevention. You'll own the approach and plan to embed a strong safety culture across the organisation, helping to cut accidents, assaults and operational incidents (one of GTR's three pillars: ‘brilliant basics').
You won't do this alone, however, as you'll have specialist content creators, event organisers and campaign experts to draw upon and coordinate to help deliver creative solutions that excite our people. You'll also be able to share ideas and learn from other business partners who support Southern, Gatwick Express, Thameslink and Great Northern.
To understand local challenges to communications and how best to land messages with audiences, you'll spend a good deal of your time with your respective leadership teams and out and about on the network to get a flavour of how messages land – and adapt where necessary.
And, you'll role model GTR's values and ensure they're woven into local narratives and decisions.
What's in it for you?
Free Travel – spouse, partners, dependants (on Southern, Gatwick Express, TL, GN , South Eastern)
75% discount on other TOC
PTAC card (reduction underground pass)
Medical insurance
Full Final Salary pension
Enrol into pension scheme
25 days Annual Leave
Benefits

Pension

Staff Travel

Childcare Vouchers

Extra Holidays

Discount Scheme

Long Service Awards

Employee Assistance Programme

The Transport Benevolent Fund

In-House Occupational Health Department

Cycle to Work Scheme
Testimonials
What our staff say
“I work as part of the Fleet Infrastructure team, which means ensuring our 18 Engineering locations operate safely and efficiently. We oversee all building and track maintenance works as well as various minor and major projects across the network.”
Hannah Richards
Fleet Infrastructure Administrator
“I started in a small ticket office back in 1996 and have continued to work my way up ever since. A previous manager told me about a job he’d seen advertised for a trainer. ’d never considered a job in HR or mentoring before then, but he said I’d be perfect for it and I haven’t looked back since!”
Zoey Hudson
Head of Talent, Diversity and Inclusion
“Since April, I’ve helped to support our Kickstart Scheme. It’s been a really rewarding process to be part of because I know first-hand how tough it can be to find work once you’re out of it.”
Jack Gow
Mobile Station Manager
“I love the freedom that comes with being a train driver. Obviously, there are rules and regulations to follow as well as duties and commitments to carry out, but in a way, you’re sort of your own boss, which is nice.”
Ashley John
Train Driver
“I’m a Thameslink passenger host and team leader based at Luton station and I’m currently doing a Level 3 Supervisor apprenticeship so that I can improve my skills even further. I was hesitant to do the apprenticeship at first because of my age – I left school over 60 years ago without any qualifications! It’s been hard to get back into the routine of learning again.”
Bob Bryce
Passenger Host Team Leader
“It was my brother’s suggestion to join the railway. He was already working in the industry and knew I had some university bills to pay off so told me to give it a go, get out of debt and see what I wanted to do next. After a while, it just felt like actually – this is exactly where I’m meant to be. I’m part of a great team and the on-board department as a whole are brilliant to work with. I feel at home here.”
Tonderai Matizha-Johnson
Area Operations Manager
“When I saw that GTR was advertising places for its apprenticeship scheme I looked into it straight away because I thought it was a great opportunity to learn whilst getting real life experience in a 9-5 job. I applied for a level three business administration apprenticeship and was thrilled to find out I had a place on the course! I was so excited that I didn’t even mind it was based 250 miles away from where I lived.”
Harriet Dee
Team Administrator
“Working for GTR is very rewarding and fulfilling. You really feel like you're making a difference to customers, no matter what role you're in as at the end of the day they're the heart of our business. I’ve had lots of opportunities to explore other aspects of the business including supporting our station staff and gaining my Train Dispatch Licence which has been enriching for my experience here.”
Maggie Luckhurst
Platform / Train Dispatch
“If you’ve always had an interest in rail, or maybe you’re just curious to find out what working in the railway might look like, GTR is the operator to go for. Not many companies do an official work experience program and this unique opportunity will give you a good grounding with varied activities to help you find the best place in the railway for you. It certainly did it for me.”
Nathaniel Owen
Station Manager