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Delay Attribution Assistant (2865)

  • Salary:
    £28,080
  • Location:
    Rail Operations Centre (ROC Three Bridges)
  • Contract Type:
    Permanent
  • Closing Date:
    2 May 2025

An opportunity has arisen for a Delay Attribution Assistant based at Three Bridges (ROC) working Early (0600-1400) and Late shifts (1400-2200) including weekends and bank holidays

Job purpose

To ensure the correct investigation, attribution and reporting of train running delay information.

  • Ensure the root cause of all incidents are correctly described and coded so that no incidents go un-investigated.
  • Ensure all information fields within an incident are correct and displaying all information (i.e unit numbers, pay numbers etc.)
  • Adhere to contractual and internal timescales of attribution.
  • Ensure that the correct responsible manager is allocated to each incident based on prime cause.
  • Produce periodic reports based on trend data and specific incidents.
  • Adhere to the Delay Attribution Principle and Rules (DAPR).
  • Follow the correct attribution processes within the GTR Internal Attribution Policy.
  • Communicate effectively with internal and external stakeholders.
  • Obtain reports to support information added to Bugle.

What we can offer you:

  • Final salary pension
  • Free travel on GTR and sister groups (family included for leisure)
  • 25 days annual leave plus bank holidays
  • 75% off travel on other train operating companies (family included)
  • Benefits package
  • Hybrid working

Does this sound like the perfect role to get your career moving?

Apply today or contact our team for more details - full job description attached.

 

 


 

Benefits

Pension

Pension

Staff Travel

Staff Travel

Childcare Vouchers

Childcare Vouchers

Extra Holidays

Extra Holidays

Discount Scheme

Discount Scheme

Long Service Awards

Long Service Awards

Employee Assistance Programme

Employee Assistance Programme

The Transport Benevolent Fund

The Transport Benevolent Fund

In-House Occupational Health Department

In-House Occupational Health Department

Cycle to Work Scheme

Cycle to Work Scheme

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