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Competency Developer Manager - Train Dispatch (SN) (2908)

  • Salary:
    £41,000 - £45,000 DOE + Excellent Benefits
  • Location:
    West Coast Area (Southern)
  • Contract Type:
    Permanent
  • Closing Date:
    17 August 2025

Working with the Area Management team you will develop and maintain a high performing team of dispatch competent staff within nominated group through effective application of all Southern competence and policy requirements

Work with the local management team for the station groups to be a collaborative, on-sight and visible team working towards sharing increasing safety and productivity standards.

Further responsible for responding as first line on call response for operating incidents involving station staff, ensuring the safety of operational personnel and the incident. Undertake initial incident, investigations, gather appropriate evidence, initiate alcohol and drugs screening as appropriate and provide associated reports and documentation in accordance with Company Procedures and Rail Group Standards.

Our team of CDMs cover the whole network (SN/GX) and will have on-call periods.

KNOWLEDGE

Competency

  • Able to demonstrate and maintain competence in all station dispatch activities and show an ability to assess other staff in an objective, dispassionate and focusing on development.
  • Able to support other areas of the CD-D team with supporting assessments as and when required.

Qualifications

  • Must be qualified to L12 Coaching and A1 Assessor standard.

Experience

  • Experience of operational role, must be a current dispatch license holder, and ability to understand thoroughly how to manage the risks associated with dispatch activity and safety management.
  • Experience within an operational role for minimum of 12 months.
  • Root Cause Investigation and interview techniques.
  • Excellent interviewing skills and techniques

See the attached profile for full details. #LI-

 

We offer an environment where continuous learning and professional development are genuinely encouraged, supported by a collaborative and welcoming team. 

In addition to a competitive package, you'll receive: 

  • Free travel across our network 
  • A privilege-rate Oyster card for London travel 
  • Up to 75% discount on journeys with other train operating companies 
  • A final salary pension scheme 
  • Comprehensive training and opportunities for career progression 
  • Access to a range of industry-leading benefits 

 

GTR are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender identity or age.

We reserve the right to remove this posting earlier than advertised should suitable candidates be appointed. #LI-AP1

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Benefits

Pension

Pension

Staff Travel

Staff Travel

Childcare Vouchers

Childcare Vouchers

Extra Holidays

Extra Holidays

Discount Scheme

Discount Scheme

Long Service Awards

Long Service Awards

Employee Assistance Programme

Employee Assistance Programme

The Transport Benevolent Fund

The Transport Benevolent Fund

In-House Occupational Health Department

In-House Occupational Health Department

Cycle to Work Scheme

Cycle to Work Scheme

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