Asset Support Manager - Depots (3236)
- Salary:£53,946 - £65,934
- Location:Go-Ahead House (East Croydon)
- Contract Type:Permanent
- Closing Date:30 October 2025
As Asset Support Manager – Depots, you'll be GTR's subject matter expert on Depot Access and the commercial, contractual, and operational interfaces with Network Rail, ORR, and other Train Operators. You'll ensure GTR meets its obligations as Depot Facility Owner, protecting operational and commercial interests while driving efficiency and value across all depot access arrangements.
What You'll Do
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Fulfil all obligations as Depot Facility Owner (DFO) and minimise costs where GTR acts as a Beneficiary
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Manage budgets for depot access expenditure and ancillary income (approx. £3m)
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Evaluate and recover costs arising from Depot and Network Change proposals, safeguarding GTR's commercial and operational position
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Support the Asset & Business Planning Manager in disputes under the National Depot Access Conditions, including mediation, adjudication, and arbitration
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Build and maintain strong relationships with Network Rail, ORR, and other key stakeholders to challenge costs and identify efficiencies
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Lead on depot rent reviews and cost recovery where depot thresholds apply
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Ensure GTR's Depot Agreement for Lease obligations are met at Siemens-operated Thameslink depots
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Manage Connection Agreements to protect operations and negotiate cost reductions at Control Period reviews
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Provide commercial and contractual support to depot-based teams, including the Fleet Infrastructure Team
What You'll Bring
Knowledge
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Specialist knowledge of rail regulation, especially National Depot Access Conditions and Standard Depot Letting Conditions
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Degree-level education or equivalent professional experience
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Strong understanding of rail industry regulatory and contractual frameworks
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In-depth expertise in Depot Annexes and access contractual provisions
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Working knowledge of NEC contracts
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Financial acumen with experience managing large budgets
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Familiarity with the Industry Access Dispute Resolution Rules
Skills
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Excellent verbal and written communication
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Strong negotiation and analytical skills
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Ability to interpret and apply complex contractual obligations
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Proven commercial management in complex stakeholder environments
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Ability to build and maintain effective relationships across teams and organisations
Experience
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Proven experience with Depot Access Conditions
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Hands-on experience working with Network Rail contractual and surveyor teams
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Demonstrated understanding of rail regulatory regimes
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Financial forecasting and budget management expertise
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Proven success in achieving positive outcomes with Network Rail and Beneficiaries
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Knowledge of Depot Annexes and Responsibility Tables
Our Values
We believe in creating an environment where everyone feels supported, respected, and empowered to deliver their best work.
We are:
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Fair – treating everyone equally and making objective decisions
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Accountable – taking ownership and driving strong performance
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Collaborative – working together as one team to achieve shared goals
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Transparent – communicating openly and honestly to build trust
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Open-minded – embracing change and seeking diverse perspectives
We feel:
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Valued – appreciated for the contribution we make
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Respected – treated with dignity and consideration
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Safe – caring for ourselves, our colleagues, and our customers
Benefits

Pension

Staff Travel

Childcare Vouchers

Extra Holidays

Discount Scheme

Long Service Awards

Employee Assistance Programme

The Transport Benevolent Fund

In-House Occupational Health Department

Cycle to Work Scheme
Testimonials
What our staff say
“I work as part of the Fleet Infrastructure team, which means ensuring our 18 Engineering locations operate safely and efficiently. We oversee all building and track maintenance works as well as various minor and major projects across the network.”
Hannah Richards
Fleet Infrastructure Administrator
“I started in a small ticket office back in 1996 and have continued to work my way up ever since. A previous manager told me about a job he’d seen advertised for a trainer. ’d never considered a job in HR or mentoring before then, but he said I’d be perfect for it and I haven’t looked back since!”
Zoey Hudson
Head of Talent, Diversity and Inclusion
“Since April, I’ve helped to support our Kickstart Scheme. It’s been a really rewarding process to be part of because I know first-hand how tough it can be to find work once you’re out of it.”
Jack Gow
Mobile Station Manager
“I love the freedom that comes with being a train driver. Obviously, there are rules and regulations to follow as well as duties and commitments to carry out, but in a way, you’re sort of your own boss, which is nice.”
Ashley John
Train Driver
“I’m a Thameslink passenger host and team leader based at Luton station and I’m currently doing a Level 3 Supervisor apprenticeship so that I can improve my skills even further. I was hesitant to do the apprenticeship at first because of my age – I left school over 60 years ago without any qualifications! It’s been hard to get back into the routine of learning again.”
Bob Bryce
Passenger Host Team Leader
“It was my brother’s suggestion to join the railway. He was already working in the industry and knew I had some university bills to pay off so told me to give it a go, get out of debt and see what I wanted to do next. After a while, it just felt like actually – this is exactly where I’m meant to be. I’m part of a great team and the on-board department as a whole are brilliant to work with. I feel at home here.”
Tonderai Matizha-Johnson
Area Operations Manager
“When I saw that GTR was advertising places for its apprenticeship scheme I looked into it straight away because I thought it was a great opportunity to learn whilst getting real life experience in a 9-5 job. I applied for a level three business administration apprenticeship and was thrilled to find out I had a place on the course! I was so excited that I didn’t even mind it was based 250 miles away from where I lived.”
Harriet Dee
Team Administrator
“Working for GTR is very rewarding and fulfilling. You really feel like you're making a difference to customers, no matter what role you're in as at the end of the day they're the heart of our business. I’ve had lots of opportunities to explore other aspects of the business including supporting our station staff and gaining my Train Dispatch Licence which has been enriching for my experience here.”
Maggie Luckhurst
Platform / Train Dispatch
“If you’ve always had an interest in rail, or maybe you’re just curious to find out what working in the railway might look like, GTR is the operator to go for. Not many companies do an official work experience program and this unique opportunity will give you a good grounding with varied activities to help you find the best place in the railway for you. It certainly did it for me.”
Nathaniel Owen
Station Manager